Returns, Exchanges, Care

Returns:
Each piece is handmade and made to order by Mixd Fashion. We accept returns only if your order arrives damaged, defective, or does not fit within 5 days of receiving your order. Photos of the issue are welcome if you're unsatisfied. All sales are final on clearance items.

Conditions:
Items returned must be unworn, unwashed, undamaged, and free of pet hair, with all original tags and packaging included.

Return Shipping:
Customers are responsible for covering the return shipping cost unless the item arrived damaged or defective. We will provide a return shipping label in such cases. For international returns, return shipping fees are the responsibility of the customer, and we do not provide shipping labels.

Exchanges & Store Credit:
We accept exchanges and offer store credit for items returned within 5 days of receiving your order. Customers are responsible for covering the return shipping cost. If you'd like a different item, size, or style, we'll gladly process an exchange and pay for the shipping of the new item. Store credit is also available as an alternative to a refund within the same time window.

Wash & Care:
All Mixd garments should be washed on delicate and either dried on delicate or hung to dry. Boot tops must be spot cleaned only to preserve their quality.

Refund Process:
Returns take 3-10 business days to process after we receive your returned item. Once your return is processed, you can choose to receive a refund, store credit, or exchange the item.

Questions?

Email: info@mixdfashion.com